
Works After Hours – An AI Receptionist can answer calls and assist customers even after business hours.
Works While Closed – Customers can still ask questions and book appointments when your business is closed.
Works Alongside Assistants – Supports your team by handling calls while assistants focus on other tasks.
Asks Customers Questions – AI Receptionists can ask customers questions to understand their needs.
Responds to Customer Questions – Provides clear answers to common customer inquiries.
1-on-1 Conversations – Holds natural conversations with customers to assist them through the call.
Books Appointments Through Your Calendar – An AI Receptionist schedules appointments by checking your calendar for available times.
Books Customers Through Their Phone – Customers can easily book appointments directly during the call from their phone.
Customer Follow-Up Calls – Automatically calls customers to follow up after services or inquiries.
Reminder Calls – Sends call reminders before scheduled appointments.
Rescheduling Calls – Allows customers to easily reschedule their appointments through an automated call.
Zero Missed Calls – Every call is answered automatically, even when you’re busy.
Follow-Up Calls – Handles follow-up calls so you don’t have to contact customers manually.
Customer Bookings Through The Phone – Schedules appointments for customers directly during the call.
Allows You To Focus On Important Things – Frees you up to concentrate on your work instead of answering calls.
Takes Care Of Busy Work – Handles routine customer calls and questions automatically.
Keeps Receptionists From Being Overwhelmed – Assists with incoming calls so receptionists can focus on important tasks.
Picks Up Callers on Hold – Helps handle callers who would otherwise be waiting on hold.
Stops Spam Callers – Can filters out spam or unnecessary calls before they reach your team if wanted.
Focus on What’s Important – Spend more time on your work instead of answering constant calls.
More Time – Frees up your schedule by handling routine customer calls automatically.
Less Distractions – Reduces interruptions so you can stay focused on your tasks.
One way that you can receive your AI Receptionist data is through emails. Once a customer books an appointment, a workflow will trigger where you will receive an email to yourself with all the information collected from the conversation, including: Client name, Email, Phone, Address, Booking Time, and additional details.
Another extremely powerful thing that this is capable of is triggering your email workflow. Through your email workflow, your customer will receive: follow-up emails, reminders, links for their next booking, as well as you will receive internal notifications for reminders and when a customer books a following appointment. This can save you 20+ hours a week, allowing you to focus solely on other tasks.
(NOTICE: THIS IS ONLY POSSIBLE IF YOU USE AN AI RECEPTIONIST AND AUTOMATED EMAILS.)
Another way you can receive your AI Receptionist data is through your SMS. If a customer books an appointment, a workflow will trigger where you will receive a message with all the details of the customer’s booking. This can also then be triggered to send your client reminders of your appointment, booking links to their next appointment, and internal notifications to you as well as to your team. This can save you 10–15 hours a week, not including emails.
(NOTICE: THIS IS ONLY POSSIBLE IF YOU USE AN AI RECEPTIONIST AND AUTOMATED MESSAGING.)
AI Receptionists rely mainly on a knowledge base. To set up an AI Receptionist, it will use all available context and information about your company, scanning your website as well as other databases. Through this, it is able to acquire general knowledge about your company and form basic questions and answers that customers may have.
Once the AI Receptionist has a set idea of your company, The AutomationGoFar team will set up personal questions that get asked frequently, making 200+ questions that may potentially be asked by a customer specifically for your company.
At this stage, your Receptionist will be trained for a couple of days, learning what to say in different scenarios, understanding accents, different languages, patience, and tones of voice.
Once the AI Receptionist is finished going through its training, it will be hooked up to your company phone number, where it will be able to pick up calls and act accordingly by answering questions, booking appointments, and following up on calls.
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